Welcome to Gwinnett County Service Request Portal

Gwinnett County’s Service Request Portal allows residents to submit requests for things like potholes, sidewalk repairs, and wobbly park benches.


Every service request is assigned a unique request number, which you can use to track progress online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a request.

Open a New Request
Please provide as much detail as possible so we can best assist you. To update a previously submitted request, please login.
Open a New Request
Check Request Status
We provide archives and history of all your current and past support requests complete with responses.
Check Request Status